Canada Post Strike FAQUpdated 2 hours ago
What’s happening with Canada Post?
Canada Post is currently on strike, resulting in a temporary work stoppage. We’re closely monitoring the situation and will provide updates as we learn more.
Are orders still shipping?
Yes! Orders are still shipping; however, due to the Canada Post strike, we are temporarily unable to deliver to PO Boxes or international addresses. We recommend using a physical shipping address within Canada to avoid delivery disruptions.
Can I place an international order?
Unfortunately, we’ve had to temporarily pause international shipping from our online store. Since our shipments are fulfilled from Canada and our national courier is on strike, we’re unable to process international orders at this time.
We’re not sure how long the strike will last, but we’ll resume international shipping as soon as possible.
In the meantime, you can still shop SAXX locally!
✔️ Visit the product page for the item you’re interested in and click ‘Find at a Store Near Me’ to locate authorized retailers near you.
✔️ Or, shop through these trusted retail partners in your region:
United Kingdom
France
Germany
What if I need to return something?
We are still processing returns as they arrive, but please expect delays in receiving and processing returns due to the strike. As long as your return is shipped within the return policy window, we’ll process it once received. Refunds may take longer than usual—we appreciate your patience.
Where can I get updates?
We’re keeping a close eye on the situation and will post updates here as they become available.
We’re truly sorry for any inconvenience this may cause and appreciate your patience and understanding.
Have more questions? Contact us — our team is happy to help!