How to Remove Onward Shipping Protection From Your OrderUpdated 8 hours ago

If you added Onward by accident or changed your mind, you can remove it as long as your order hasn’t shipped yet.

How to Remove Onward Checkout+ Yourself

1. Open the email from Onward that you received right after placing your order.

2. Click the link inside — it includes instructions to cancel the coverage.

3. Once removed, your order will no longer be protected against loss, theft, or damage.

If You’re Having Trouble With the Link

Please confirm that you understand your package will not be covered once protection is removed. If your order has not shipped, our team can disable the coverage for you.

Once an order has shipped, Onward protection cannot be removed.